Technical support to customers


Through managing an IT system and a demo environment, the Company provides its clients with the following technical support.
Well founded professional ideas and their realization through implementation is only one of the important elements of the successful process. It is equally indispensable that our colleagues be able to help clients with up to date information and proper professional experience.
From the outset, USER Services Ltd. has laid great emphasis on providing its customers with proper professional assistance. To this end, it makes substantial IT investments every year. This results in an adequate number of tools always being on hand that have the proper performance for our clients to perform the necessary tests.

Our branch presently has the following tools for this task:

  • RS/6000 E30
  • RS/6000 p620
  • RS/6000 6F1
  • RS/6000 F50
  • AS/400 50s
  • Magstar 3570 tape drive
  • Intel architecture servers

We can set up a whole server environment within a short time by implementing VMWARE virtual server technology.
According to plans, we will open the first system and application management display centre in Hungary in 2007. This will allow our present and future customers to become acquainted with the main modules of the Tivoli product line which we support.